Privacy Policy — Your Data is Safe with Us

Welcome to the 365ac Privacy Policy. This Privacy Policy ("Policy") explains how 365ac collects, stores, processes, and protects your personal information. By using the website at https://365ac.bio, you agree to this Privacy Policy.

We believe privacy is a fundamental right in the digital age. Any information you provide on the 365ac platform is used solely to improve your experience — nothing more.

To protect your privacy, 365ac follows internationally recognized data protection standards and maintains the highest level of technical security. If you have any questions, our support team is available at any time to help.

365ac only collects the information necessary to provide services, ensure security, and meet legal obligations.

365ac uses the information we collect for the purposes listed below. We never use your data for any other purpose without your consent.

• Account Management: Your information is required for registration, login, password recovery, and profile updates.
• Transaction Processing: Financial information is verified to ensure safe and secure deposit and withdrawal processing.
• KYC & Identity Verification: Identity verification is carried out to meet legal requirements and prevent fraud.
• Customer Support: Your data is used by the support team to handle your complaints, queries, and issues.
• Bonuses & Promotions: Your gaming preferences are analyzed to deliver relevant bonus offers and personalized promotions.
• Security Monitoring: Log and IP data are used to detect suspicious activity and ensure platform security.
• Service Improvement: User behavior is analyzed to enhance the overall gaming experience.
• Responsible Gaming: Your data is used to identify signs of excessive gaming and provide timely support.

365ac never sells your personal information. In certain circumstances, limited data may be shared with trusted partners.

• Payment Providers: Only the information necessary to process transactions is shared with mobile banking services such as Mobile Banking, Nagad, and Rocket.
• KYC Verification Provider: Your data may be shared with trusted third-party verification services for identity verification purposes.
• Legal Authorities: Providing information to relevant authorities in response to court orders, government directives, or legal investigations is a legal obligation.
• Technology Partners: Necessary data may be shared with partners specializing in cybersecurity and fraud detection.

365ac follows the highest industry-standard technical practices to protect your data. Our security infrastructure is multi-layered and continuously updated.

• SSL/TLS Encryption: All data transmitted on the website is secured with 256-bit SSL encryption.
• Data Encryption: All stored sensitive data is protected with AES-256 encryption.
• Firewall Protection: Robust firewalls prevent unauthorized access.
• Regular Security Audits: Regular penetration testing and security audits are conducted by independent third-party experts.
• Two-Factor Authentication: Two-factor authentication is available to provide an extra layer of security when accessing your account.
• Real-Time Monitoring: Round-the-clock system monitoring ensures any unusual activity is detected immediately.

365ac uses cookies on its website. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: Essential for login sessions and platform security. The platform cannot function properly without these cookies.
• Functional Cookies: Helps remember your language preference, theme settings, and personal preferences.
• Analytics Cookies: Data on which pages you visit, how long you spend on them, and which features you use most is applied to improve our services.
• Marketing Cookies: Used to display relevant bonus offers and promotions. You have the option to disable these cookies.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

365ac does not store your data indefinitely. Each type of information is subject to its own specific retention policy.

• Account Information: Retained for the duration of account activity and for up to 5 years after account closure.
• Transaction Records: Retained for up to 7 years as required by law.
• Gaming Logs: Retained for 2 years to support technical troubleshooting and responsible gaming monitoring.
• Cookies & Session Data: Session cookies are deleted as soon as the browser is closed. Persistent cookies last for a maximum of 1 year.
• Support Contact: Customer service conversations are recorded and retained for up to 3 years.

As a member of 365ac, you have the following rights regarding your own data:

To exercise any of the rights above, please contact our support team. We will respond within 30 business days of receiving your request.

365ac provides services exclusively to individuals aged 18 and above. We do not knowingly collect any information from minors.

• Age Verification: Age verification is mandatory at registration and is re-verified during the KYC process.
• Parental Controls: Accounts belonging to minors will be closed immediately upon a parent or guardian's request.
• Data Deletion: If a minor registers by mistake, all their data will be deleted immediately.

365ac reserves the right to update this Privacy Policy as needed. You will be notified of any significant changes via your registered email or through a platform notice.

For any questions, complaints, or data requests related to this Privacy Policy, please get in touch with us:

• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day
• Response Time: Typically within 24–48 hours

For more details, please see our Terms and Conditions and Responsible Gaming You may also visit this page.